FAQ’S

QUESTIONS. ANSWERS. FEEL SECURE.

Do you allow passengers to ride along with the person being transported?

Yes, all of our vans are equipped with passenger seats. We do appreciate notice when scheduling so we can best accommodate extra passengers.

What is your payment policy and what forms of payment do you accept?

We like to make our payment process as easy as possible. We accept payment upon arrival by cash or check. We also accept credit cards. Please call (816) 350-1800 if you would like to pay for your trip by credit card.

Do you carry oxygen in your vans?

All of our vans are equipped with oxygen tanks and are provided at an additional cost for those who require it.

Will you transport passengers’ bags and belongings? Is there an additional fee for doing so?

We are happy to take whatever personal belongings are needed for the trip at no additional cost.

Are you available on the weekends? What are your weekend rates?

We are happy to provide you service at most times of the day. Our normal operating hours are 5am-6pm M-F. We are available for trips after 6pm and weekend trips for a nominal surcharge.

How much time in advance do we need to schedule a transport?

Contact us at any time and we will always do our best to meet your needs. We take same day appointments but suggest scheduling in advance to guarantee that we can accommodate you. You can reach or leave a message with us at any time and a representative will contact you or confirm your appointment as soon as possible.

Do you operate in Missouri or Kansas?

We operate in both Missouri and Kansas and provide service to all communities in and around the Kansas City area.

Do you accept Medicare and Medicaid?

We are not set up with Medicaid. Medicare rarely covers non-emergency transportation. We do recommend asking any insurance provider whether they will cover our services. We are happy to work with all insurance providers and will provide any information they require.

How far will you go?

We do long distance trips! Give us a call on (816) 350-1800 for pricing on long distance trips.